I'm kinda old school, in that I like having a landline phone in the house, especially because I've had bad luck with cell phone reception in my last two places. But since we're moving in a couple weeks I thought it might be a good time to move the landline number off of AT&T (née SBC) and lump it in with our RCN service to get bundle pricing and save a little money. So I wanted to see if any of our Chicago peeps had any good or bad experiences with the quality of RCN phone service?
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Phone over RCN?
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This page contains a single entry from the blog posted on September 3, 2007 10:36 PM.
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I had a horrendous experience. Our signal kept dying, and every time there was a problem they pulled the "we're leasing this line from SBC" crap.
We've been using Vonage for 4 years. It has it's kinks, but we much prefer it.
Posted by: Dan Telfer
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September 3, 2007 11:04 PM
Haven't used them for phone, but my experiences with RCN in general were some of the worst customer service experiences of my life - causing me to decided to never, ever, ever give them a single solitary dime ever again in my life.
As you can tell, I feel strongly about this.
As far as phone goes - we don't rock a landline (we both live by our mobiles) but I've been using Skype for phone for about six months now (it's a lot better than burning cell phone minutes when I'm working at home and sit on hour-long conference calls) and I can't complain even a little bit about it.
I've thought about getting a "Skype phone" for our house (currently I just use a headset on my Mac), but since Carrie only uses the phone at home during our "night and weekend" time, there's no point in getting her off of her mobile.
A friend of mine uses a "Skype phone" for his landline, and so far he seems to like it a lot.
Posted by: Matt Stratton
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September 4, 2007 8:38 AM
What about moving over to one of those TMobile HotSpot@Home phones. I've been thinking of getting one for use in Buenos Aires.
Posted by: Disco | September 4, 2007 10:57 AM