I'm kinda old school, in that I like having a landline phone in the house, especially because I've had bad luck with cell phone reception in my last two places. But since we're moving in a couple weeks I thought it might be a good time to move the landline number off of AT&T (née SBC) and lump it in with our RCN service to get bundle pricing and save a little money. So I wanted to see if any of our Chicago peeps had any good or bad experiences with the quality of RCN phone service?
Dan Telfer
I had a horrendous experience. Our signal kept dying, and every time there was a problem they pulled the "we're leasing this line from SBC" crap.
We've been using Vonage for 4 years. It has it's kinks, but we much prefer it.
Matt Stratton
Haven't used them for phone, but my experiences with RCN in general were some of the worst customer service experiences of my life - causing me to decided to never, ever, ever give them a single solitary dime ever again in my life.
As you can tell, I feel strongly about this.
As far as phone goes - we don't rock a landline (we both live by our mobiles) but I've been using Skype for phone for about six months now (it's a lot better than burning cell phone minutes when I'm working at home and sit on hour-long conference calls) and I can't complain even a little bit about it.
I've thought about getting a "Skype phone" for our house (currently I just use a headset on my Mac), but since Carrie only uses the phone at home during our "night and weekend" time, there's no point in getting her off of her mobile.
A friend of mine uses a "Skype phone" for his landline, and so far he seems to like it a lot.
Disco
What about moving over to one of those TMobile HotSpot@Home phones. I've been thinking of getting one for use in Buenos Aires.